CHAPTER 1 Business Driven Technology

1.Learning Outcomes.

1.1  Compare management information system (MIS) and information technology.

1.2  Describe the relationship between people, information technology and information.

1.3  Identify four different department in a typical business and explain how technology help them to        work together.

2.Information technology's role in business :

• Information technology is everywhere in business.

• Understanding information technology provides great 

          insight to anyone learning about business.

                                                                                                             

3.Information technology's Impact on Business Operations :

• *  Organizations typically operate by functional areas or functional silos.

• *  Functional areas are interdependent.

        

4.Information Technology Basics :

4.1 > Information Technology (IT) - A field concerned with the use of technology in managing and processing information.

> Information technology is an important enabler of business success and innovation.

4.2 >Management Information Systems (MIS) - A general name for the business function and academic discipline covering the application of people, technologies, and procedures to solve business problems.

>MIS is a business function, similar to Accounting, Finance, Operations and Human Resources.

When beginning to learn about information technology it is important to understand.

--  Data, information and business intelligence.

--  IT resources.

--  IT cultures.

5.Data, Information and Business Intelligence :

5.1 Data - Raw facts that describe the characteristic of an event.

example : 

Data recording in sale events in an Excel Spreadsheet

5.2 Information - Data converted into a meaningful and

                         useful context.

                      - Combine all data.

5.3 Business Intelligence - Applications and technologies that are used to support decision-                       making efforts.

Information turned into business intelligent 

6. IT Resources :

•  Information technology to work with.
• People use.

example:  Microsoft Exchange, and Solaris.

7. IT Cultures :

Have 4 organizational information cultures :-

  >Information function culture.

  >Information sharing culture.

  >Information inquiring culture.

  >Information discovery culture.

7.1 Information-Function Culture

• Use information as a means of exercising influence or power over other.
• this about who to produce the product.
• how much the price.

example : A manager in sales refuse to share information with marketing.

                 Need the sales manager's input each time a new sales strategy is developed.

7.2 Information-Sharing Culture

• Across department must trust each other to use information.
• For improve performance.
• Especially about problems and failures.

7.3 Information-Inquiring Culture

• Across department search for information.
• To become better understand the future.
• Align themselves with current trends and new directions.

7.4 Information-Discovery Culture

• Across department are open to new insights about crisis and radical changes.
• Find new activities.
• Seek way to create competitive advantages with other.